This site is the very definition of a SCAM!
My experience with these scammers:
1) I sign up under the impression I will get 100 *free* spins to verify my phone number and email. Then they say you have to deposit the an equal amount to what you've won in order to actually get the money.
2) I deposit the $20, but STILL don't receive my bonus money in my account. Support gives me the run around and doesn't fix it. Then I find out i can't take my money back because I need $150 minimum to cash out!!
3) I manage to get a win for $200 despite this. I try to cash out $175. I get an email saying my withdrawal will be delayed for a "security check". WTF!
4) NOW they say I have to verify my identity to get my money, despite them not caring who I was when I was the one paying them! NOW my identity is of great concern apparently.
5) I complete their ID verification crap successfully, thinking this has to be the end of fortunejacks games and excuses. WRONG!!
6) I get another email from these con artists accusing me of playing on multiple accounts simply because I'm using a VPN service, so my IP matches other people who also use the same VPN service. They say that this is the reason they will use to close my account and not pay out.
7) I explain to them about the VPN, and they just stop replying completely! They just straight up STOLE MY WINNINGS using some BULLS**T LIE about multiple accounts, because they know it is literally IMPOSSIBLE for me to prove them wrong!
Fortunejack is literally the WORST crypto casino you could ever ask for, DO NOT PLAY HERE UNLESS YOU ARE OK WITH HAVING YOUR DEPOSITS ACCEPTED BUT YOUR WITHDRAWALS STOLEN!! There are HUNDREDS of player reviews that will all tell you the same thing. Fortunejack are crooked thieves.