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Lucky Creek Casino Review

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User reviews (121)
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  • Mastercard
  • VISA
  • American Express
  • Neosurf
  • Bitcoin
  • Litecoin
  • MuchBetter
  • Interac e-Transfer
Withdrawal limits
 per month
 per week
TD Investments Ltd
> £5,000,000
  • Kahnawake (KGC)
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Lucky Creek Casino overview

We’ve reviewed Lucky Creek Casino, its safety, bonus offers, and other features. Find out whether it’s fair and safe and discover its bonuses.

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No betting
Video poker
No bingo
Jackpot games
Live games
No poker
No craps
No scratch cards
No eSports betting
No crash games


No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Game providers

  • Rival
  • Betsoft Gaming
  • Saucify
  • Genii

Lucky Creek Casino payment methods

Browse an overview of payment methods supported by Lucky Creek Casino, along with related limits and fees associated with transactions to or from your casino account.

American Express
Interac e-Transfer
Bitcoin Cash

User reviews of Lucky Creek Casino

This is a place to share experience with Lucky Creek Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.


Rated by 121 users


nullnullUser reviews have been taken from casino.guru and lcb.org

User reviews (121)

Well I decided to give this Casino 1 more shot because it seems every single one of the online casinos are not playing fair and just cheating their customers outta money this one included.
Like I had said I thought I'd give it another shot cause maybe the last couple times, maybe I was just unlucky. So I did this time actually win a large amount of money ( but only after I had already deposited multiple times before hand. ) so I noticed I had some free spins available to me so I accepted the free spins then went to the bonus section within the profile/ settings menu, I wanted to make sure there was no stipulations attached to the free spins like for example any play through requirements ect ect ....
The bonus screen did not show any requirements attached to the free spins and I could find no other details regarding any kind of restrictions on any winnings for the free spins, so I accepted and went and played them. Also usually after any free spins are played there will be a small box that will appear saying how much you've won with the free spins and what play through amount you need before any withdraw is allowed. That screen never appeared on my screen. I thought is was strange so again I went back to the settings / profile screen and brought up the bonus screen the shows if you have bonuses and how much play through is needed. Again it showed nothing. So I decided to keep playing with the I think it's was some where around 20- 40 dollars I won off the free spins so I figured just to be on the safe side I will do a guesstimate on a play through and even played over my guesstimate play through on up to a grand im pretty sure. I then played even longer to see if maybe I could get more than a grand. I only ended up going in reverse. I ended up getting down to 600 bucks and decided that was probably good enough to stop and withdraw the 600.
So I again checked the bonus screen again just to triple check that there were not going to be any surprises when I cash out. I again found no info discussing any details about any of the free spins or anything mentioning any kind of play through requirements or Maxum withdraw amount. So I thought right on ! I'm gonna cash this 600 out to my bitcoin wallet !
I had no problems with the withdraw procedure as I've KYC'd in the past so that part was not necessary. I then a couple min later received a congratulations email about my winnings and that I would be receiving them as soon as they had finished approving it. So it took about 4 days before I had received my winnings into my crypto wallet and when I opened the wallet well SOB I knew it was too good to be true. Those ass hats kept 500 bucks of my 600 ! They paid me 100 bucks. I had a feeling they were gonna figure out a way to take it from me. Nowhere on the site mentioned anything regarding any stipulations on the free spins. Then just make absolutely sure I even did close to a 2500 dollar play through just to show hey I'm a good customer that trying to do all the right things so I can keep my winnings even though it was not mentioning any play through requirements I went ahead and did one . So one would think he this is a good customer. So I basically gave them all that extra money for nothing. So I expected I had done my requirements and found nothing discussing any requirements on the free spins. So I then contacted customer service through the online chat and the pompous agent had the audacity to say to me " well the deposit limits on free spins are in the user policies section". My response was " well no shhhh( you know the word) then told him funny how that information was nowhere on their site and could not find it anywhere or even any kind of instructions pointing me in any such direction to verify that information and that I felt they did that on purpose and that I would not be returning to the casino ever again.
This is really getting out of hand with these casinos. Nobody is regulating them so they just continue to screw their customers. Well I'm done with every one of these crooked casinos ! Every single one of them are effin trash ! And I sincerely hope all the owners burn in hell !! I hope they feel good about the fact that they just robbed a disabled veteran. I hope that sits well on their conscience when they try and sleep at night. I'm sure it won't but it sure would be nice if it did though !
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  • Crooked casino.
  • Thieves.
  • Will purposely hide bonus details so you won't be able to withdraw large winnings.
  • Horrible customer service.
  • Rude agents.
  • They burn VIP Customers and don't even care when they lose them.
null User review from Casino.guru
1 month ago
I played at lucky creek a couple years ago and liked their slots. I deposited on 8/21 and was shocked that the slot games had changed. You could no longer stop the reels at all. They took all the skill out of it. After trying a few games and realizing I was completely disadvantaged and at their mercy, I asked to cash out my remaining $70 and of course they said no. I then played some lame keno and donated the rest of my cash.

This casino is afraid that you will win and have rigged the games so that you won’t. The customer service was rude and not surprisingly would not give me cash back on my no bonus deposit, telling me to continue using my own funds when I asked lol.

Don’t play here I promise you won’t win.
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  • Have to take what they give you, cannot stop the reels.
null User review from Casino.guru
3 months ago
They've recently changed withdrawal options. Unless more than half your deposits were BTC you can't withdraw BTC. only other US option is a $20 fee bank transfer now. What a joke.
  • Withdraw options. Unless you deposit with BTC, you have to pay for a $20 bank transfer.
  • Slow pay. Plan on up to 2 weeks.
  • 60x play through and $100 w/d limit on free spins and $1k on match bonus
null User review from Casino.guru
5 months ago
I've been playing on lucky creek for at least 3 years now and yeah they have their ups and downs. I haven't hit a jackpot or large amount in the pass year 1/2 but i have won big and was paid out in a timely manner. I have noticed this year the support team is responses are handled better but i also notice that the games are now glitching more when the reel is about to or lands on a good hit, i've reported this more than once but nothing was done about it. Could be why im not really hitting big pots like before but could just be the luck of spins but as of jan of last year havent hit anything above 100.00 without a bonus attached but we will see.
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  • 2021 & 2022 good pay out time
  • glitching on big hits, clearly see it stop on one line then flips to different line, have to really pay attention other wise looks as if your screen jump for lack of better word,
null User review from Casino.guru
7 months ago
One of oldest casino what i know, and I play regularly and successfully win sometimes)
  • fast deposits and withdrawal via btc
  • great support on chat
  • many kind of bonuses
  • very low % deposit bonuses
  • min withdrawal $150
null User review from Casino.guru
10 months ago
  • machines never hit
  • impossible to cash out winnings
null User review from Casino.guru
1 year ago
Another one that I think is very good is Lucky Creek.
Just like Bella Vegas they have always been great with Chat ,and the chat reps have always been courteous with me.
After making a 2nd small deposit after joining their site,and after I played the "play through" amount of the bonus I won 1200.00. I requested payout to my personal bank through wire ,and it showed in my account In 8 business days.
I like the variety of games,and I've never had any lag issues whatsoever.
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null User review from Casino.guru
1 year ago
This place is a joke! Way too many online casinos to play with these clowns. When I was ready to withdrawal I was locked out of my account and accused of "password sharing " and having 2 accounts because my mothers password is the same as mine because I'm responsible for remembering hers as she can't. When I tried to explain this in a online chat "TAMMY" CLOSED THE CHAT ON ME!! RUDE & UNPROFESSIONAL! Mind you this issues never was mentioned til it was time to payout!
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null User review from Casino.guru
1 year ago
They refused to payout and have horrible service. The best thing I can say is don't waste your time because they would not do anything as expected and will leave you disappointed
null User review from Casino.guru
1 year ago
After being a loyal long time Lucky Creek customer...
For the first time i played a loyalty bonus...Chatted with Operater Keith about the max payout...usually $100...He said if i met the wager - $12,000 - the payout was negotiable. I met the wager - but suddenly according to Keith (snd Elodie) negotiation was not possible. I trusted Keith - reached the wager - only to be told oops so sorry! He was wrong. So - the customer service reps are not aware of the rules? I trusted him - but what i got was Management said no - no negotiating. And Keith so very sorry ... really!
i have removed myself from Lucky Creek - was a loyal customer. wasted time trying to reach the wager ... i certainly did not expect the $2500 I "won".
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  • no positive!!!!
  • All negative
null User review from Casino.guru
1 year ago
The worst casino ever horrible customer service they don't want to pay you money they're f****** ridiculous don't waste your time
null User review from Casino.guru
1 year ago
Do not use this site. They are trying to steal your information. I won $220 on here and tried to have it withdrawn and sent to my bank account and not only did they make the process difficult to do but then they took my bank account information and had me upload a picture of my id and gave me a receipt for my deposit. Now I'm locked out of my online account and when I try to call support they just hang up on me. Multiple of their support emails aren't actual emails either , if you try to email them it comes back as not valid recipients. Do not waste your time or give your info they are frauds
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null User review from Casino.guru
1 year ago
They pay out granted it takes almost a week to get paid out but they do payout I play their all the time I deposited four dollars and $4.34 in Bitcoin
In the first time in over a year I cashed out $1,800 but it took a week but they do pay out the only way they don't pay out is if you didn't do your bonus correctly which I never play with the bonus so I don't have to worry about that and if you got a free no deposit bonus you have to pay half of what the bonus was to cash out but they do pay out for sure
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null User review from Casino.guru
1 year ago
Lucky creek casino is a crooked place I’ve played with them for about a month or two sent money to them and I’ve even got deposits I’ve never received that I’ve sent to them and they just tell me that they’re waiting for a Feedback and then I won a jackpot like 10,000 and it wasn’t even with the bonus and they only gave me like $700 of it because they said it was with a bonus and it wasn’t and I even called them and they had nothing but attitudes are rude don’t ever ever play a Taxi now they are crooked they will take your money and when you try to talk do a chat with them they ignore you they literally disconnect on you constantly and they give you a vary low limit if you win money and then when you try to do a withdrawal on your money they give you the small amount and then they literally take the rest of it they don’t give it back to you they take it there’s gotta be something you can do about it that’s just it’s not right.
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  • This is the Worst online casino I’ve ever played at they are crooked they take your money even when you send the deposit in half the time we don’t get your money and when you try to talk to them they ignore you
null User review from Casino.guru
1 year ago
I played this casino a lot, with smaller amounts and I tried to get a bonus each time…why not? I didn’t win for a while, but when I did win $1.000, they all of a sudden started cutting me off of bonuses. Now I say, if you take the bonuses and play and never cash out, what’s their beef? If they offer these endless bonuses, why try to limit them? I only cashed out once, but they really ran me off. Same at their affiliates, too. I got a quick payout via Bitcoin because I had sent them everything under the sun to verify. Which cracks me up really.
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  • Quick payout (February 2022) I was already approved with my documentation
  • Ran me off because I would deposit a lot and use bonuses with them
  • I will not play here or their affiliates (betbigdollar) because of this treatment to me.
null User review from Casino.guru
1 year ago
Absolutely human controlled behind scenes...Impossible withrawl process. Account balance comes up short from the last time you logged out...Just a scam like most online games. It's no problem pulling your cash but impossible to get cash out of your account....
  • Nothing a damn thing
  • Stay away ,thiefs, customer service is a joke, games controled by humans behind the sceens
null User review from Casino.guru
1 year ago
I won 1,000 dollars on Saturday evening 1/15/22 using crypto for withdrawal and got it Monday morning 2/17/22. I have played a lot and different places and that is beyond fast payout. Customer service was respectful and addressed all my concerns. The only reason I did not give 5 stars is because I think the wagering requirements were a bit high but I played through and got my payout. This is a great honest place and if you gave a negative comment you didn't follow rules. One thing that they all have in common is that they are dead serious about their rules and as long as you follow no problems
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  • Fast withdrawal
  • Respectful staff
  • Good games
  • Fast withdrawal
  • Playthrough wee bit high
null User review from Casino.guru
1 year ago
I've cashed here 10 times 2x 3500 2000 1000 multiple times u get $$$ in 3-4 days Everytime they have a phone # trust me that's good thing!** Only bad thing crypto deposits have took between 1-4 hours but I've seen far worse
  • Phone # fast payouts great support they give you busted out comps to try get your $$ back
  • SlSlow btc dbtc deposit rimming and knowlege
null User review from Casino.guru
1 year ago
If you like wasting money and the the this sites for you. Instant deposit via interactive but not withdrawal. After submitting all personal information ie bank acct number photo of I'd, drivers licence. Selfie holding I'd the the financial department will review and charge you$20 to have the money wired to you which is 10 days . So after 200 ails several phone calls it's been two weeks and "the check is in the mail". B.s. Mickey mouse operation. I have up ever seeing my winnings.
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  • None. This site has nothing worth wasting time on
  • Worst site ever
null User review from Casino.guru
2 years ago
All was well when I received a no deposit bonus and then proceeded to win a large sum of money (Compared to the Bonus). I then deposited over $20, so that I may be able to withdraw my winnings. When it came time to withdraw, there was problem after problem (not with me or my information), but with LC and their requirements. They had me verify my identity, then wait over a week.....Then send in my bank verification info, then wait another week.......... then I had to send my bank wire transfer info (which could have been requested with my bank verification info, but wasn't)............of course then I had to wait yet ANOTHER week!!!!..........Then I was told that the only bank accounts at my bank that they will wire the money to, is a Platinum checking account, which upon my checking with my bank, requires that you maintain a $50,000.00 MINIMUM account balance! This was ONLY told to me, after waiting almost a whole month for my winnings, and to this day, I still have not been able to get my deposit. I imagine I never will, as that is how they avoid paying out their winning balances, Very misleading and outright dishonest. They are scam artist through and through.
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  • No deposit bonuses
  • Free spins
  • Free Play
  • Can not receive winnings
  • Horrible customer service
  • Not a lot of english speaking customer service agents
  • Unable to receive payouts of any kind
  • Accepts payment, but refuses to release winnings
null User review from Casino.guru
2 years ago
Reccomend! Fun and so many bonuses!
  • Tournaments
  • Variety of games
  • Entertaining
  • Sister sites equally as exciting
null User review from Casino.guru
2 years ago
slow withdrawal process ...every excuse in the book to not offer me some kind of confirmation number or tracing info to confirm amy true deposit will be made into my account....waiting over the allowed time and getting impatient...
  • free bonus spins
  • withdrawal time and delayed responses regarding information about your cash withdrawals
null User review from Casino.guru
2 years ago