Slots of Vegas Casino Review

Well to start,I won over 600 dollars,they said since it was from a bonus I caint get but 100,so they took 500 away wow,then again while playing I was up over 400 and the slot froze,after chat to see what happened,they said they would unfreeze it but I would loose,.wow,and I did,.now I got a 30 dollar cash bonus,and won quiet a bit..well over 2000,so they are saying since it's a bonus,I can only get 100 dollars,the rest goes back to the casino,.wow,.what a joke.i would not recommend playing her. I put in for 2000,withdrawal, I'll wait and see.but sure they will steal it also...so I'm looking for a new place to play..

I won $333 here without using any sort of bonus. The first time I tried to withdrawal they denied it and put it back into my account stating that I wasn’t verified, even though I went through the websites verification system and it stated I was approved 😑. Chatted with customer service (which takes forever to get a hold of btw) and they stated that I would need to email my verification documents to documents@slotsofvegas.com. So I did that, and tried to withdrawal for a second time. This time around they denied it stating that my verification documents were rejected. They never even tried to contact me via email to let me know that they were rejected. Anyways, I spoke with customer service once again and they stated they never received my documentation and gave me a different email address to send my documents to (documents@slotsofvegasmail.com). So I resent all of my verification documents again and threw in a screenshot of my bitcoin wallet (just in case they needed that as well). The new email actually responded back to me with a case # in case I needed to follow up. Which I did. 7 days passed and I reached out again to a representative along with my case # and she was able to tell me that they finally approved the documents. 10 days passed without hearing anything so I reached out again to find out if the actual withdrawal had been approved. The customer representative I talked to this time escalated my issue and the next day my withdrawal was approved. It’s now been a total of 28 days since my first withdrawal request and I’m now being told that it takes an additional 7-10 business days once withdrawal has been approved to receive the funds in my bitcoin account. Fingers crossed I receive the withdrawal within this time frame, or at all, for that matter. I will not be spending another dime here and recommend you don’t either. I have played at many other RTG sites where getting verified/withdrawal processing time can be a not-so-easy/lengthy task but this site goes far beyond that. The verification process is all over the place and the time frame for withdrawal is absolutely atrocious. It should not be this hard or take this much time to get the money you rightfully won. Will edit post to let you know if I do in fact receive my withdrawal.

This website is a hoax and a scam. I've been so frustrated and livid that I made multiple attempts to make withdrawal. From all methods,withdrawal check,wire transfer,and bitcoin. Any transactions rejected,still undetermined no reasoning. I provided proof of documents and called the contact number,failed. I felt non-existent and no live person. My balance still on their site. Sucks! Nowhere to get my money. It's not legit site,should be investigated and really have someone do something about reported the fraudulent staff.
Unhappy player
Awaited for 2 years to withdrawal my money.

If someone is looking for an honest thorough review of this casino, then here it is.
On June 10th I submitted a withdrawal for $100. Seven business days later, on the 20th, it was cancelled due to them wanting to verify my bitcoin address. After verifying it with a support chat agent, I resubmitted my $100 withdrawal.
As of now, not including weekends, I have been waiting for days. Including weekends, I have been waiting for 21 days.
I am a depositing player, and my verification and documents were approved months prior to my withdrawal. I knew there withdrawals were not instant like casinos like brango, but I had also very thoroughly read there T&Cs and was okay with what was stated as the standard time frame. But when I submitted my withdrawal, it said I would get my funds within five business days. I have sent support chat that screenshot but it did no good. They didn't care. Just kept repeating there standard times.
There is absolutely ZERO email communication whatsoever. The only reason I even found out that my withdrawal had been cancelled is because I logged in to check the status of it. If I didn't do that, I would have never known.
One of the last support agents I talked to, Tracy, had asked me for my bitcoin address again. I sent it and asked why. She said that it's because before a withdrawal can be approved, the crypto address has to be verified twice thru support chat. Well why isn't that in the T&Cs? Why didn't the half a dozen other support agents tell me that or ask for it? Then when I ask to speak with a manager, I'm denied one.
Finally, today, I chatted with a manager by the name of Anabelle. She was the nicest one I talked to but I'm still at a waiting standstill. She told me to come back on Monday to see if it's been approved and also told me that she emailed the withdrawal team to escalate it. So Monday will be a total of 24 days waiting on my $100 withdrawal. So we shall see.
But all in all, I would not recommend spending your money on Slots of Vegas. They do not abide by there own T&Cs so it makes everything extremely difficult, and everytime a support agent tells you something, it's always different from the previous one, and never truthful.
As of now, I really don't think they're going to payout my withdrawal. But we shall see come Monday. I will update this review with any changes if there are any.
So today, 7/3/23, my withdrawal was finally approved. Now support is saying that I now have to wait another 10 days for them to actually send the funds to my Bitcoin wallet. 🤦🏼‍♀️ Smh.

If I could give them a negative stars review I would. This casino will go above and beyond to try and find a reason for you to NOT let you withdraw your winnings that are rightfully yours. They have taken over $1000 of my winnings at different times and not allowed me to receive them. The customer support is poor and this casino is the absolute worst one I’ve ever been associated with. Don’t let them screw you!

This is a joke I made many deposits in bitcoin and finally when I go to withdraw my money through coindraw which your suppose to get you deposit in 24hrs it said I wasn't eligible because my last deposit had to be put In manually because I sent it to the address they provided and it was confirmed in the block chain but I never received it in account so now I've been told that I will have to wait another week to receive my payment I suggest you don't play on this website because they don't want to pay you when you win but they sure take your money right away ... Hopefully a vip manager named Rhea can help me out like she said

Absolutely a fraudulent site. I wish I had read all the awful reviews on the net. They took months getting me verified so I could cash in $450.00. I never was paid, and they then blocked me from the site for no apparent reason. They offer good deals to get your money, but your winnings stay there, like the Hotel, California. I wanted to fight them, but when I saw how many people were ripped off thousands, after winning thousands, I just decided the stress was not worth it. They have no conscience, and I expect Karma will come around.

Good experience considering I had like 8800 play through and played on and off for 3 days and ended up 1900.00 after playthrough/requested 1700 and played the other 200 Sent verification and waited. Took right at about 4 weeks and woke up one morning to a bitcoin deposit of 1500. Very smooth process just took awhile for pay. downside to winning right off like that they changed my player status level ,to skilled/advanced which basically means no more bonuses or offers on there or any of the sister sites. Missed out on the 12 days of xmas bonuses on any site

I have to disagree with all the negative comments. Five years ago I won $17000.00 and this year on April 4 I won $40,000.00 no kidding it was awesome now it took a little while to get paid but they paid me like twelve grand in June and the other 27 grand they paid me in September. So folks they DO pay you you just have to be patient and persistent go to chat every week even twice a week but don't be rude they have a process you must go through and you will get paid. I give Slots of Vegas two thumbs up