Duelz Casino Review

This casino is an absolute con! I have been waiting now for my withdrawal to go into my bank for approx 2 weeks. They keep making excuses as to why I can't have it. I have an email admitting that verification is suffice and my winnings should be in ASAP however, that was atleast a week ago, maybe more. They keep asking me for verification which I've provided more than enough. Word of warning. Do NOT use this casino! Wouldn't even give it a 0 out of 10. Awful!

After playing at this casino for a few month. I would say that they have a good game selection. Don't bother with their bonuses. Terms are not good. I would advise anyone to make sure they are fully verified, before you deposit any money in this casino. I have had good and bad experiences, in withdrawing money. smaller withdrawals are usually pretty quick. But be prepared to wait a while if you hit anything substantial. They don't rush to pay out bigger wins. Customer service is only by email or live chat. If you do need to contact them don't expect much. Always sounds like excuses to me. When I did contact them. In short there are far better casinos out there. But this isn't the worst either.

I used casino guru to complain that they hadn’t paid me out! But SUPRISINGLY after waiting about 2 months the did actually pay the 1000 into my account! But I had actually got up to about 25k and multiple withdrawal attempts wer rejected and just dodged about! They DEFO ARE DODGY AND ARE DEFO NOT WORTH PUTTING YOUR MONEY INTO! But I think using casino guru to complain helped a lot in them
Actually paying me out EVENTUALLY! Thanks

This casino scammed me and accused me of breaking bonus rules without using bonus funds. Confiscated my winnings worth £1204. Still the problem is not solved and I really hope casino.guru can help me to solve my case. This is not a small amount of money that they owe me and they invent a reason not to pay me the profit. Do not use this casino they cheat if you have winnings they will do everything they can to not give you the money.

PLEASE BE AWARE AS OF THE END OF 2022 IBAS NO LONGER OVERSEE DUELZ it is https://ecogra.org/

So if you had a complaint open waiting with IBAS it appears it means nothing as their decision cannot be upheld. This info came directly from IBAS

Did not pay out £9000 and blocked my user so could not communicate through chat. Tried to email but went back and forward with no resolution. I would play with extreme caution.

The most shocking scamming casino I have ever played on I won and withdrew £1500 would they let me withdraw it no they wouldn’t they asked for documents which I have sent numerous of times and they keep declining it they have put my account on hold so can’t contact them through live chat DO NOT play on this casino they will never pay you out I’m not happy with them at all I’ve been waiting 2 months now and they still won’t accept my documents and ID what a joke this company is

Yabba dabba don't bother with this one!

They let you play and loose and deposit how every you like then if you win and request withdrawal of winnings they ask you for every different type of Id, proof of address Photo of payment method.

Then they find a way to rip you off. With me, I used my PayPal Account (for extra protection pffft) which has been upgraded to a business account so they emailed me after I was congratulated by an agent in the websites chat for my win. The email said as I had funded my account with a PayPal that is not a standard PayPal, they do not support the payment method.

There for if I have unknowingly used an in correct method of payment one would assume my withdrawal would be cancelled and I would be refunded in full...

But no the email describes that my winnings have been conviscated due to me breaching terms of service. (by using my own PayPal iny name only and not owned by any business) but as they are super nice lol NOT.. They added how they have paid refunded me £100 back to the unsupported payment method (even though its unsupported) leaving me unable to open any case with PayPal about their behaviour and withholding my funds.


This casino stinks and its operating as a scam. Any little chance they may have to decline you what's yours and accuse you if using third party payment methods like having a premium PayPal account. They will.

Be prepared to be ripped off.


Thanks alot duelz

I bet you are all so so rich from all the people you scam.

Good one


🤮

If anyone else has experienced this get advice from a solicitor. I'm taken them to court.


UPDATE


After writing an email asking for a reconsideration and after me contacting casino guru with my case and them accepting my case,

I have now recieved an email confirming the held funds that were not paid will be.


Be safe everyone!

I highly recommend Casino Guru for advice and help if you get into a similar situation to mine.

DO NOT USE THIS SCAM SIGHT!!!! I BEG YOU! I was signed up and sent of verification which was accepted. Had a few minor wins which where payed. I then won £1100 and suddenly needed more verification, sent off everything they asked, days passed back and fourth from live chat. Finally recieved an email saying they had cancelled my withdrawal of £1100 because i signed up with a different last name!!!! What an absolute joke. Blocked me from live chat and won't respond to emails. STAY AWAY FROM THIS SCAM CASINO!!!!