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Genesis Casino Review

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User reviews (38)
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Genesis Global Limited
2018
> £5,000,000
  • Sweden (SGA)
  • United Kingdom (UKGC)
  • Malta (MGA)
Affiliate disclosure
OverviewUser reviews38

Casino closed

Genesis Casino has been closed and no longer operates.

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Genesis Casino overview

We’ve reviewed Genesis Casino, its safety, bonus offers, and other features. Find out whether it’s fair and safe and discover its bonuses.

Games
Show all (15)

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
No crash games

Game providers
Show all (14)

  • Play'n GO
  • NetEnt
  • Microgaming
  • Red Tiger Gaming
  • Yggdrasil Gaming
  • Evolution Gaming
  • Quickspin
  • Pragmatic Play

Genesis Casino payment methods

Browse an overview of payment methods supported by Genesis Casino, along with related limits and fees associated with transactions to or from your casino account.

PayPal
Neteller
Skrill
PaySafeCard
Payz (ecoPayz)
Mastercard
VISA
Sofort Banking
Giropay
InstaDebit
EuTeller
Trustly
Diners Club
Maestro
Neosurf
American Express
AstroPay
iDebit
Transferencia bancaria local
Easy EFT
Boku
Interac
ApplePay
Ecobanq
MiFinity
Google Pay
RuPay
eZeeWallet
Paytm
Jeton
Currencies
GBP,EUR,USD,AED,BGN,BHD,CAD,CNY,CZK,DKK,GEL,HRK,INR,ISK,KWD,MXN,NGN,NOK,NZD,PEN,PLN,QAR,RON,RUB,SAR,SEK,TRY,ZAR,

User reviews of Genesis Casino

This is a place to share experience with Genesis Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

2.9

Rated by 38 users

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nullnullUser reviews have been taken from casino.guru and lcb.org

User reviews (38)

What they did to me:
Did not pay out my $720 withdrawal, claimed it was fraudulent, blocked my account and customer service does not respond to any of my emails. Please please please do not use this site. Don't use Kassu either!
  • Total scammers and do not pay winnings!
null User review from Casino.guru
1 year ago
After making a withdrawal they asked me to send the documents, it's been a week and i've got nothing still. Site and games are good, support is also really nice and polite with you, but the fact that they do not pay winnings makes me really upset. After getting my money never coming back here.
null User review from Casino.guru
1 year ago
I decided to register an account with Genesis casino on 3 may 2022. I deposited 150 zar and won 2300 zar. They needed my bank details and I sent it over and over and over again. Then they said as per t&c i used my wifes bank account. Of course as i told them so. Same bank details to withdraw. I dont have a bank account and my salary is paid into her account. I have full consent to use the account. Genesis Casino required 3rd party documents and consent that i can use the account plus id document and bank statements. After long waiting and fighting they send a confirmation mail that i am verified at the casino. I have all the email corrospondence. Then today they send a mail that i am in breach of their t&c and forfeit my winning. I was treated like a criminal on their live chat i have the transcripts and after many comms and time wasting with their requirements i loose my deposit and winnings. I went through their t&c and it is not clear anywhere that i ant use my wifes account. In the t&c it state the same method you deposit same method withdraw same bank account deposit and withdraw. You wait very long for their live chats sometimes 20 min. I was seriously treated like a criminal and i am honest and also registered with other casinos that do not have these excuses. I am concerbed as they were already fined in the past fir misconducy after research by me on the internet and see the current complaint list i will do anything in my power to warn south africans against genesis casino. I was never ever rejected from any casino withdrawal before. They are scamsters and i need to warn the public. They stole my R150 zar. They were fined R3.8 million pounds for irregularities. They need to be blacklisted in SA.
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null User review from Casino.guru
2 years ago
OriginalTranslation
It is the biggest scam that exists in the world, you never get paid, they are only excuses and more excuses, they are pathetic, it is more they block you until the account, to never be able to access, it is the biggest SCAM in history, I DO NOT ADVISE IT TO ANYONE, I won € 900 and never got paid, pathetic
  • Scammers
  • He did not advise anyone, in the world is money wasted
Automatic translation:
null User review from Casino.guru
2 years ago
Wide selection of slots and modern layout, personal manager was awesome especially with withdrawals and special bonuses they are giving. It became one of my favorite casinos. I had some problems buy support sorted them out the problem and communicated well. I have had a few experiences with games with lags but happens on other sites as well so it's ok
null User review from Casino.guru
2 years ago